Q. I want to use it tonight, how can I do that?
A. If you have the certificate in hand you can use it tonight.
Q. How long will it take to get the certificates?
A. It takes 7 - 10 days to receive the certificate.
Q. I ordered my certificate and it has not come in the mail. What do I do?
A. You will receive your certificates via USPS in 7-10 days or you can call NeoFill at 866.311.9806 to inquire.
Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.
Q. I logged on at 11am but it tells me the deal is no longer available or SOLD OUT, how can this be?
A. Our more popular deals have been known to sell out in seconds. Quantities are limited and sold on a first come first serve basis. Thousands of visitors are on our site at any given time.
Please contact North East Ohio Fulfillment Center ~ Neofill LLC
If you have any questions - 1-866-311-9806